Learn how to effectively lead and resolve operational incidents with this comprehensive training course.

Learning Objectives

• Understand decision-making principles for resolving operational incidents.

• Learn a tactical approach to handling operational incidents.

• Develop command and leadership skills within Incident Command.

• Master risk management principles for leading during incidents.

• Understand joint working and interoperability.

• Learn debriefing principles post-incident.

• Evaluate operational incident status.

• Assume responsibility for supporting individuals in incidents.

• Closure of the operational phase of an incident.

Key Topics

• Decision-making in operational incident resolution

• Tactical approaches to handling incidents

• Command and leadership skills in Incident Command

• Risk management in incident leadership

• Joint working and interoperability

• Debriefing processes after incidents

• Evaluating incident status

• Supporting individuals in incidents

• Closure procedures for incident phases

Course Activities and Exercises

Pre-course Online Module

Before the training commences, delegates will complete an interactive online module to prepare for the course.

Face-to-Face Taught Input

Delegates will engage in three days of face-to-face sessions led by a qualified tutor with extensive command experience at this level.

Case Studies

Delegates will analyze and discuss real-life case studies to understand practical applications of command decisions.

Presentations

Delegates will have the opportunity to deliver presentations to enhance their communication and leadership skills.

Tactical Command Exercises

Practical exercises will be conducted to simulate real command scenarios, allowing delegates to apply their knowledge and skills.

Practical Simulation with Tutor/Assessor

Delegates will participate in simulations with a tutor/assessor who has extensive command experience at this level, providing valuable feedback and guidance.

Decision-Making Exercise with Maitris Software

Delegates will engage in a decision-making exercise using our Maitris software system to simulate complex command decisions.

Practical Simulation with Live Role-Players

Delegates will interact with live role-players in practical simulations to enhance their decision-making and leadership skills in dynamic situations.

Professional Discussions

Delegates will participate in six two-hour professional discussions to deepen their understanding of command concepts and principles through interactive exchanges.