Developing Good Employee Relations

This course provides a comprehensive exploration of employee relations, highlighting benefits for organisations. It covers management confidence-building, team building, feedback importance, proactive HR impact, employment contracts, Performance Management, and complaint handling.

Learning Objectives:

• Define employee relations and its benefits for organisations.

• Explain strategies to build management confidence, share company vision, and foster strong teams.

• Understand the importance of employee feedback and proactive HR practices.

• Explore employment contracts and the role of the Employee Handbook.

• Learn about Performance Management, motivating employees, and acknowledging their contributions effectively.

• Develop skills to handle complaints, disciplinary actions, and address negativity in the workplace.

Key Topics:

• Definition and benefits of employee relations

• Building confidence in management

• Team building and the importance of employee feedback

• Proactive HR practices

• Employment contracts and the role of the Employee Handbook

• Performance Management, motivation, and recognition

• Handling complaints, disciplinary actions, and addressing negativity

Video and online assessment