Conflict Resolution in the Workplace
Learn how to minimize the impact of workplace conflict with our comprehensive course. Explore the root causes of conflict, understand its stages, and master proven resolution techniques. Discover how effectively managing conflict can enhance productivity, morale, and team dynamics in your organization.
Available Delivery Methods:
Pricing:
Workplace Conflict Resolution Course
This course delves into understanding, managing, and resolving conflicts in the workplace for a more harmonious and productive work environment.
Learning Objectives
Identify what constitutes conflict in the workplace
Recognise common causes and effects of workplace conflict
Understand the stages leading to workplace conflict
Learn various conflict resolution techniques applicable at different conflict stages
Explore the positive outcomes of effective conflict management
Key Topics
Defining workplace conflict
Causes and effects of conflict
Stages leading to conflict build-up
Conflict resolution techniques
Positive outcomes of effective conflict management
Video and online assessment
This training course is designed for supervisors and managers seeking to cultivate effective conflict resolution strategies. It serves as an excellent foundational resource for individuals new to leadership roles, as well as seasoned managers looking to elevate their skill set in managing conflicts within the workplace.
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