Multi Function Support Officer-CPD Accredited


The course is aimed at fire service officers who are required to undertake the following functional support roles: Command Support (CSO), Water Officer, Safety Officer and BA Sector Commander.


At the end of the course, the delegate will be able to:

  • Obtain, verify, and summarise information from fire service personnel, other agencies, the general public and specialists at a range of incidents and distinguish between fact and opinion.
  • Determine relevance, accuracy and reliability of information from a range of sources and within critical timescales and relay critical messages and information to Incident Commander.
  • Maintain accurate, legible and complete records relating to personnel, incident progress and other requirements at incidents.
  • Understand the roles and responsibilities of self, team, incident commander and other agencies at incidents.
  • Obtain the information required by incident commanders prioritising that which is critical and time-sensitive.
  • Plan, resource and manage a water sector at a large incident.
  • Undertake an assessment of water requirements for an operational incident using the Tactical Flow Rate and Number of Jets methodologies.
  • Select an appropriate water strategy using water carrying or water relay.
  • Estimate the frictional loss in Porter and Hi volume hose water relays.
  • Complete a water survey and recommend an appropriate water strategy to the Incident Commander.
  • Implement (in simulation) the water management strategy as directed.
  • Plan, resource and conduct a safety sector at a large incident.
  • Undertake an analytical risk assessment as a Safety Sector Commander.
  • Proactively seek out and identify hazards at an operational incident.
  • Make recommendations to the Incident Commander to mitigate or eliminate hazards as an outcome of the analytical risk assessment.
  • Keep accurate and timely records of risk identification and how each hazard was mitigated or eliminated.
  • Provide BA emergency team resource requirements to BA entry control points.
  • Be responsible for BA resources and logistics.
  • Be responsible for BA wearers’ welfare, and establish appropriate rest and recuperation areas.
  • Operate within the command support structure and work alongside and closely with other command support colleagues.
  • Establish and maintain communications with all BA entry control points.
  • Identify the location of each BA entry control point and record the name of each BA entry control operative.
  • Establish and record the availability of BA, associated equipment and personnel at the incident.
  • Take account of any time variations between BA entry control board clocks.
  • Establish and record the requirements for relief teams of BA wearers.
  • Ensure that there are sufficient BA wearers to comprise the relief teams required by each BA entry control point, and ensure they arrive at the BA entry control point at least five minutes before required.
  • Maintain suitable and sufficient records.


​Any fire officer who will be required to undertake one of the functional roles at an operational incident.


The course is a mixture of taught input from a qualified tutor, case studies, professional discussions, online assessment and practical simulation.

Learners will:

Undertake a written assessment, receive taught input from a qualified tutor, explore case studies and participate in practical exercises.

Have access to an online Community of Practice after their course to support continuing professional development free for one year.

The practical simulations used will be conducted using Fire Studio/SimUShare software as a standard.


Three days


Continuing Professional Development Office


​£3675 plus VAT per course for up to eight delegates at your centre.


Peter Stanley Training is not responsible for the non-attendance of the client’s delegates at the client’s venue for a booked event. Cancellations due to delegate non-attendance or other foreseeable business activity disruption (i.e. operational requirements or industrial action) are subject to the following charges:

(i) less than 7 days from the reserved date, the full cost of the course is due.

(ii) between 8 to 14 days prior to the reserved date, 50% of course cost (to cover pre-booked tutor hotels, loss of business payment to sessional tutors, student awarding body registrations and other associated costs).

(iii) more than 14 days prior to the reserved date, cancellation incurs no charge.

Contact or call 07972259970 for more information.

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