Fire Service Control Room Intermediate Incident Command



To improve Control Room manager decision making training in accordance with National Operational Guidance Improve inter-agency Control Room and incident management in accordance with JESIP principles.


At the end of the course the delegate will be able to:

1. Demonstrate an understanding of the National Operational Guidance Foundation for Incident Command.

2. Demonstrate an understanding of the JESIP Joint Doctrine.

3. Explain the principles of risk management in Fire Control Rooms.

4. Identify the different methods of communication for operational incidents.

5. Understand organisation at an operational incident including sectorisation, command support, command responsibilities and cordon control.

6. Identify the six principles of JESIP inter-agency liaison at an operational incident.

7. Identify the role of SCG, TCG and FCP at a multi-agency incident.

8. Explain the principles of communication between agencies at every level during a multi-agency incident.. Identify the elements of the Joint Decision Model(JDM).

9. Produce an IIMARCH briefing using the JESIP Template.

10. Produce a METHANE message using the JESIP App. Analyse, review and determine wider impacts of existing and potential operational incidents on the fire and rescue service.

11. Apply dynamic risk assessment and review to inform resourcing of operational incidents.

12. Implement joint working and interoperability, focussing on control room activity.

13. Take responsibility for actions to support those involved in operational incidents.

14. Use the Individual decision control process to make key operational decisions.

15. Identify and rectify discrepancies between the prescribed JESIP process and that taking place at an incident.


Uniformed fire control room officers supervising emergency incidents.


The course is a mixture of taught input from a qualified tutor, case studies, professional discussions, online assessment and practical simulation.


3 days.


​Institute of Leadership & Management


​£3514 plus VAT per course for two delegates at our Kent centres.

Price on application for delivery at your centre.


Peter Stanley Training is not responsible for the non-attendance of the client’s delegates at the client venue for a booked event. Cancellations due to delegate non-attendance or other foreseeable business activity disruption (i.e operational requirements or industrial action) are subject to the following charges:

(i) less than 7 days from the reserved date, the full cost of the course is due.

(ii) between 8 to 14 days prior to the reserved date, 50% of course cost (to cover pre-booked tutor hotels, loss of business payment to sessional tutors, student awarding body registrations and other associated costs).

(iii) more than 14 days prior to the reserved date, cancellation incurs no charge.

Contact or call 07972259970 for more information.

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